MILWAUKEE JOURNAL SENTINEL SUBSCRIPTION FULL

If at any time, you decide to cancel your subscription, you may contact customer service at 1-84, by email at [, or click here for chat support, and the full amount of any balance over $10.00 will be refunded. Your subscription will continue automatically and we will charge you at the then regular rate, less any applicable credits, unless you cancel, which you can do at any time. I cancelled via email to [ They replied to call 1-84, and I responded with this line out of their 'About Your Subscription' page (which is hilariously poorly worded, my emphasis in the email): That is inexcusable.Īt this point I am having my bank block payments, but I won't be surprised if they try to smear my credit report because of that. It has not resulted in any actual contacts from 'the right people' or any contact information for who does handle cancellations.Īs far as I can determine they have intentionally set things up so that there is no reasonable way to cancel once you sign up. (And the number I am calling is on that same page, so I'm not just calling the wrong department.) Each time I've been on the phone with them, short after asking to be escalated, the call has suddenly been dropped.Įmailing customer service has resulted in reasons to why I should not unsbuscribe, explanations that they aren't the department that handles that, and promises to escalate my case to the right people. When I call their customer service number they are unable to find my account, despite being supplied with what my subscription page describes as my 'account number'. Despite having a page for managing my subscription, there is absolutely no option to cancel it and there are no links to anything like that either. I was able to sign up for the service on the web with minimal effort. Despite two half-hour phone calls and countless emails they are still billing me. I generally like their journalism and wanted to support them, but I had too many problems with the subscription and decided to cancel. I signed up for a digital subscription to the Milwaukee Journal Sentinel. Please read our Community Rules before submitting or commenting. If you report something, you should also send the moderators a message explaining your reasoning.

Moderation is neutral with respect to politics.Moderators primarily deal with spam (message us if your submission doesn't show up, but first check the 'new' tab) and occasionally change the subreddit description and styling.Post news and interesting links about the greatest state in the Union! The West Milwaukee plant, which has nearly 180 full-time and part-time employees, plans to close in mid-May.Īccording to JSOnline, executives said relocating the plant will not cause later delivery times for the morning newspaper.A local subreddit for the state of Wisconsin. publishing operations, Bernie Szachara, said the industry has become increasingly digital and subscription-led. The Milwaukee Business Journal reports circulation at the Journal Sentinel and other Gannett newspapers continue to decline with the flagship Sunday Journal Sentinel down 11% in 2021. Gannett has closed 21of its 40 printing plants during the two-year period ending Dec. Inc., owner of the Milwaukee Journal Sentinel, says it plans to close the company's printing plant in West Milwaukee and shift production to Peoria, Illinois.Īccording to our partners at the Milwaukee Business Journal, the decision is one of Gannett's “challenging, but strategic decisions to ensure the future of local journalism.”

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